Can’t change channel on your cable box? Remote NOT working on your cable box?
Follow these simple steps to Reprogram your X1 remote for Xfinity cable television.

Cable Box Won’t Power Off?…
If you have programmed the remote to control your TV, the All Power button will turn your TV on and off. Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either press the Power button on the front panel of the box,if available or configure the TV Box to go into Power Saver automatically or simply leave the TV Box on while turning off the TV.

Power Saver and X1 TV Box
The TV and TV Box can sometimes get out of sync, with one turning on while the other is turning off. If this happens, press the TV Power button on your TV to turn your TV off. Then press the All Power button to sync the TV Box, TV, and audio device (if programmed).
Hope that help!
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30 COMMENTS

  1. Thank you SO much!!! My elderly parents have had problems with there remote multiple times. This is their 3rd Xfinity remote and only a month old.
    I am visiting them and the remote stopped working while I was here. I was on the phone with Xfinity for 45 minutes trying to reprogram remote, without success.
    Today I was going to Xfinity( to replace their cable box, which has tons of movies and tv shows record on it.
    My Dad was so upset about losing all his saved recordings.
    I thought… let me give it one more try and I found your video on youtube. 
    IT WORKED!!!!!!!!! You did what Xfinity technical support could not do.
    Thank you for saving all the inconvenience of going there, taking a big chunk of my day and them losing ALL their recorded shows.
    THANK YOU!

  2. Thank you!! I went 3 weeks without using because Comcast didn’t have a solution and your answer solved this in 5 seconds. Thank you so much!!

  3. Great video.. thank you! You saved me. I was trying to setup some new cable boxes and couldn’t get the remote to work. Xfinity really should add this information to the setup instructions.

  4. I spent over an hour on the phone with Xfinity, never spoke to a human. Had 3 ‘system resets’ to no avail. Asked for ‘tech support’ but just kept getting recorded messages suggestin a 3rd reset! I wish I googled it first thing! Thanks!!

  5. What! This didnt work, Im stuck on the welcome screen and cant leave. And when it does it says to restart your box, and when i do it just says the same thing. I hate it here

  6. Wow I just really tried this and my remote was not working now I can use my remote with my tv thanks I’m very satisfied

  7. What’s up guys I’m a cable technician that has a channel on YouTube I would appreciate it if y’all check out the content as I upload new videos every Wednesday!!!

  8. Man life saverrrrrrr shit I was getting mad as hell over here 😢🙄😂😂😂🙌🙌I was using 991 an soon I put 981 my buttons wemt blue an channel turns in one sec 👍 thanks

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